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Unable To Copy Case Created From E2B Import: Error_500100011 (Doc ID 2601381.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

Unable to copy a case originally created by E2B import.
Get the following Pop-Up Error:

error_500100011


The issue can be reproduced at will with the following steps.
1. Import an E2B R2 report.
2. Perform minimal data entry to ensure product and events are present.
3. Open the case.
4. Copy the case.
5. Observe "error_500100011"

Cause

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In this Document
Symptoms
Cause
Solution


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