My Oracle Support Banner

Interchange Service Is Not Picking Up Files From Inbound ESM Folder (Doc ID 2602094.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle Argus Interchange - Version 8.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Argus Safety Version : 8.1

When attempting to import E2B files via the XMLIN folder they are not being processed/picked up, even after a restart of interchange service.

Below warning is shown in the logs:

 

 

Steps
 The issue can be reproduced using the following steps.
 1. In customer environment Interchange Windows Service is started
 2. Drop any E2B R2 XML file in inbound folder it is not picked up / processed
 3. Restart Interchange error is reported in AG Logs



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.