My Oracle Support Banner

Unable to create or edit the user (Doc ID 2602125.1)

Last updated on JUNE 13, 2022

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.7.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.7.1 version, Administration_OFSS

When attempting to save user details from User Maintenance screen,
the following script error occurs in IE.

ERROR
-----------------------
Line: 1773
Error: Unterminated string constant ((Attached Screenshot)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to edit or create a new user from User Maintenance screen and click on SAVE.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new users or edit existing users. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.