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Error In Generating PMDA Paper Report (Doc ID 2602691.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

User unable to generate PMDA Paper Report and received following error message -

Error

エラー番号305200002 詳細error in Generating PMDA Paper Report

 



Steps to replicate :
====================

User 1 : JUser_1 (Argus J-User)
User 2: JUser_2  (Argus J-User)

Note:- This issue appears only in Multi-tenant environment.

1. Book-in a case manually via JUser_1, let's say Report Type = Spontaneous, COI - JP, Event Infection = No
2. Open the case and schedule PMDA R3 Report (Category G)
3. Generate and approve the report using JUser_1.
4. Close the case.
5. Log-out from Argus Safety
6. Make sure in web_argus_session table, no rows exists for JUser_1.
7. Log-in to Argus Safety as User 2 i.e. JUser_2
8. Open the case created at step 1
9. Try to generate PMDA R3 report and in E2B Viewer window change view to Paper Report Form 5-6
10. System throws following error message -

Error #:305200002
Details: Error in generating PMDA Paper Report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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