My Oracle Support Banner

PDC Pricing And Setup Menu Does Not Populate After Login (Doc ID 2603288.1)

Last updated on JANUARY 27, 2022

Applies to:

Oracle Communications Pricing Design Center - Version 11.2.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to view the required fields to conduct searches or navigate within Pricing Design Center (PDC) upon initial sign-in. Multiple login attempts required before being able to see all the fields such as "Pricing Search Menu", "Setup Menu", and "Workspace".


The issue can be reproduced at will with the following steps:
1. Type in the PDC link, then log in.

2. Bookmark the PDC link.

3. Use the bookmark link to log into PDC again, and see that data are not loaded.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.