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RMS Screen Shows Unique Constraint Error ( ORA-00001:PK_ITEM_MASTER) While Creating Manual Item Which Already Exists in Database (i.e ITEM_MASTER) (Doc ID 2603543.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

RMS screen shows below error message while trying to create manual item:
 


Steps To Recreate:

  1. Create a manual item and approve it.
  2. Again use the same item number and try to create manual item through UI.
  3. During first popup it will not give user any warning. It accepts the same Item number.
  4. Navigate to main screen and try to click on submit and notice the unique constraint error in the screen.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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