RMS Screen Shows Unique Constraint Error ( ORA-00001:PK_ITEM_MASTER) While Creating Manual Item Which Already Exists in Database (i.e ITEM_MASTER)
(Doc ID 2603543.1)
Last updated on APRIL 13, 2021
Applies to:Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.
RMS screen shows below error message while trying to create manual item:
Steps To Recreate:
- Create a manual item and approve it.
- Again use the same item number and try to create manual item through UI.
- During first popup it will not give user any warning. It accepts the same Item number.
- Navigate to main screen and try to click on submit and notice the unique constraint error in the screen.
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