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Shadowed Client Relationships Prevents The Creation Of New Client Relationship For The Same Period (Doc ID 2604300.1)

Last updated on OCTOBER 28, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.1.0.10 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.0.10 version, Activity

ACTUAL BEHAVIOR
---------------
Using the MaintainClientRelationship attached rule we are able to change the RecordStatusCode for a ClientRelationship slice to 'SHADOW'
The behavior of the ClientRelationship slice from that point on is the following:
- The ClientRelationship is not visible
- The dates between the EffectiveFrom and EffectiveTo in the ClientRelationship record are locked and not available to be used for a client relationship with the same primary and secondar ClientGUIDs and RelationshipTypes.

Observed: The last step will not work: The transaction processes but the MaintainClientRelationship Attached Rule does not do anything.
Expected: The last step works correctly and a ClientRelationship is created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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