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INV_ADJ Messages Are Failing in RMS_RIB With Error: "No Viable Warehouses For Distribution" (Doc ID 2604517.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle Retail Warehouse Management System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

InvAdjust message from Retail Warehouse Management System(RWMS) are failing on Retail Merchandising SYtem(RMS) RIB_MESSAGE table with below error:

Error:

Steps To Recreate:
 
(Store Application) :
  1. Create Transfer from Store to Warehouse (RTW) with one item, and let it be integrated on RWMS(Return to Warehouse(RTW) created in Store Inventory Management(SIM) flows to RWMS as C Type Advance Shipment Notice(ASN)).
(RWMS Application):
  2. Receive an C-Type ASN  (store return).
  3. Assign a trouble code to the container.
  4. Perform a positive adjustment for an item that does not exists in the RTW to the container (or add a new item via the split container screen).
       - Adj qty: 3
  5. Perform a negative adjustment to the container for the added item (or add more qty to generate a positive inventory adjustment).
(RMS Application) :
  6. Verify the RIB-RMS Hospital for the family InvAdjust.It failed with the above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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