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Difficulty Rearranging Cartridges in Experience Manager 11.3.1+, Drag & Drop Functionality (Doc ID 2604977.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.1 and later
Information in this document applies to any platform.

Symptoms

When using Oracle Commerce Experience Manager 11.3.1+ it is difficult to rearrange, drag & drop, cartridge order in the rule tree hierarchy.

This behavior can be reproduced at will with the following steps:

1. Login to the Experience Manager.
2. Navigate to any of the (rule)landing page. e.g  Rules>Shared>GuidedNaviagetion>
3. Attempt to shuffle the configured cartridge positions through drag and drop.

Changes

Oracle Experience Manager 11.3.1 was changed to utilized JET instead of former Spring framework.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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