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Garbled Characters Occur in the Description of the Issue Tab of P6 Web (Doc ID 2605494.1)

Last updated on JANUARY 07, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.9.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

Garbled characters occur in the description of the Issue tab of P6 Web.

Works with Client Issue Notes.

Selecting "Modify" in the Client's Notes causes garbled characters.

STEPS:

The issue can be reproduced at will with the following steps:
1. Enter a detailed description for the project Issue.
2. Save the changes and click on Modify.
3. The characters become garbled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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