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Access Violation at Address 0000000002BC44AD in Module 'PM.EXE' When Attempting to "Merge Reflection Into Source Project" (Doc ID 2605764.1)

Last updated on OCTOBER 31, 2019

Applies to:

Primavera P6 Professional Project Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to "Merge Reflection into Source Project", the following error occurs:

ERROR

Merge process failed. See log for details.
Log file: C:\Users\<username>\AppData\Local\Temp\prmReflectionMerge.log

The following message is visible in the prmReflectionMerge.log file:

INFORMATION: Process Started: 10-23-2019 17:10:11
*** ERROR ***: Access violation at address 0000000002BC44AD in module 'PM.EXE'. Read of address 0000000000000000
INFORMATION: Process Ended: 10-23-2019 17:13:43


STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Right-click on a Reflection project [?].
3. Choose Merge Reflection into Source Project...
4. Observe reported error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot use the "Merge Reflection into Source Project" function.

Cause

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In this Document
Symptoms
Cause
Solution
References


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