Access Violation at Address 0000000002BC44AD in Module 'PM.EXE' When Attempting to "Merge Reflection Into Source Project"
(Doc ID 2605764.1)
Last updated on SEPTEMBER 15, 2021
Applies to:
Primavera P6 Professional Project Management - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
When attempting to "Merge Reflection into Source Project", the following error occurs:
ERROR
Merge process failed. See log for details.
Log file: C:\Users\<username>\AppData\Local\Temp\prmReflectionMerge.log
The following message is visible in the prmReflectionMerge.log file:
INFORMATION: Process Started: 10-23-2019 17:10:11
*** ERROR ***: Access violation at address 0000000002BC44AD in module 'PM.EXE'. Read of address 0000000000000000
INFORMATION: Process Ended: 10-23-2019 17:13:43
STEPS
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Right-click on a Reflection project [?].
3. Choose Merge Reflection into Source Project...
4. Observe reported error.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot use the "Merge Reflection into Source Project" function.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |