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Incorrect Bill Segments Cancelled When Membership Is Retroactively Terminated (Doc ID 2607710.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
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Incorrect bill segments are cancelled when membership is retroactively terminated.

Steps to Reproduce

1.Membership is installed from 01-01-2019 to 12-31-2019. 

2. Member has billed for January to August coverage periods.

3. Terminate membership on 06-30-2019.

4. Run C1-REPC1, C1-REPC2, C1-FIBCR.

 

Result: Billable charge end dates are updated to 06-30-2019, but bill segments from January to August are cancelled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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