Incorrect Bill Segments Cancelled When Membership Is Retroactively Terminated
(Doc ID 2607710.1)
Last updated on NOVEMBER 08, 2019
Applies to:Oracle Financial Services Revenue Management and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, MICC Transfer to TSC
Incorrect bill segments are cancelled when membership is retroactively terminated.
Steps to Reproduce
1.Membership is installed from 01-01-2019 to 12-31-2019.
2. Member has billed for January to August coverage periods.
3. Terminate membership on 06-30-2019.
4. Run C1-REPC1, C1-REPC2, C1-FIBCR.
Result: Billable charge end dates are updated to 06-30-2019, but bill segments from January to August are cancelled.
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In this Document