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Realtime Rerate Pipeline Fails For A Charge Offer, Which Is Successfully Processed In Batch Rating (Doc ID 2607978.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), 7.5.0.22.0 version,

Realtime pipeline throws the below Error for a transaction which works fine in Batch Rating. Upon researching it appears that "FCT_CustomerRating" module is not creating charge packet for the charge offer, because of which it has failed.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. On BRM 7.5 PS22 Version, do re-rating for a transaction which works fine in Batch Rating.
2. Check the rerate EDR Dumps and see if Realtime pipeline throws the reported Error "ERR_PRICEMODEL_NOT_FOUND ". 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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