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Unable To Login To RDC Onsite/TMS Lite. (Doc ID 2608031.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Oracle Thesaurus Management System - Version 5.2.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Clinical application login and RDC Administration PROD and RDC Administration TEST mode are working fine.

Issue: Unable to open the RDC PROD/TEST URLs and TMS lite browser URL.

When launching RDC Onsite and TMS Lite URLs below error is observed in the browser:

"Error 404--Not Found"

Corresponding OPADomain logs display the error:

 

Changes

Just upgraded to OC/RDC 5.2.1 from OC/RDC 5.1 release.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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