Bill Item Does Not Reflect The Over Allocated Amount In Case Of Over Allocation Of Payment
(Doc ID 2608846.1)
Last updated on NOVEMBER 27, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
- When payment request comes with same bill number passed twice, payment is getting allocated twice to the bill causing over payment to bill.
- In case of over-payment:
Bill shows the due correctly in -ve
Payment item shows due as 0
But Bill item is also showing the due as 0
- It is expected that, while looking at the items, it should reflect where/which item exactly the extra payment to bill has gone rather than showing due in bill items as 0.
Steps to reproduce:
- Pricing center:
Create a product with /service/ip, US Dollar (USD) as currency, Monthly Cycle Arrear, with some amount
Create Deal and Plan
- Customer Center:
Create an account with the earlier created Plan
Move pin_virtual_time one day after Day Of Month (DOM) and run billing, bill gets generated and one should see mentioned amount as due.
call PCM_OP_PYMT_COLLECT opcode to make the payment with same bill passed twice as below:
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