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Unable to Export Activities and Resource Assignment to Excel (Doc ID 2609753.1)

Last updated on JANUARY 23, 2020

Applies to:

Primavera P6 Professional Project Management - Version 17.12.14.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.12.14.0 and later
Information in this document applies to any platform.

Symptoms

Error in modifying template while exporting Activities and Resource Assignment to Excel:

ERROR

Access violation at address 00B2613C in module 'PM.exe'. Read of address 00000004
Event Code:  AVAA0-0696-B
 
Other possible Event Codes:
AVAA0-0696-B, AVAA0-2959-B , AVAA0-0811-F , AVAA0-0638-8 , AVAA0-0791-F

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional.
2. Modify template while trying to export activities and assignment.
3. Observe Error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot modify template while exporting activities and resource assignment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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