My Oracle Support Banner

No Option Available For Approving Deal Based Document (Doc ID 2610817.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.2 and later
Information in this document applies to any platform.


No option available for approving a deal based document which was created manually. 'Approve' option in Document Search screen is greyed out.

Steps to Recreate:

  1. Create a debit memo using a deal.
  2. Notice that the debit memo was created in worksheet status.
  3. Navigate to Document Search and search for the debit memo.
  4. Select the debit memo and click 'Actions' drop down. Notice that 'Approve' option is greyed out.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.