"SQLException: ORA-20010: ORA-29540: class E2BXmlParser does not exist" When Generating PMDA Paper Report
(Doc ID 2610849.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 8.1.1 and laterInformation in this document applies to any platform.
Symptoms
On Applications Oracle Life Sciences Argus Safety Japan Version : 8.1.1
When attempting to generate the Argus J PMDA R3 Paper report the below warning is thrown
Error -1 error_gen_file
In the detailed error log (Argusvr2) we see:
[EnterpiseID: ] 06-Mar-2019, 02:29:26:040, [3], UserId: xxxxx, Report Scheduling to BIP Server Failed Exception DetailsMessage
oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReport for reportAbsolutePath [/AS_Expedited/PMDA_R3/Reports/Form_1_2/pmda_1_2.xdo] failed: due to oracle.xdo.server.ServerException: oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.XDOException: java.sql.SQLException: ORA-20010: ORA-29540: class E2BXmlParser does not exist
ORA-06512: at "BIP_SCHEMA_OWNER.P_PARSEXML", line 1
ORA-06512: at "BIP_SCHEMA_OWNER.PKG_EXPD_RPT", line 1255
-- ERROR while processing f_before_data at 06-Mar-2019 02:29:25
ORA-06512: at "ARGUS_APP.PKG_RPT_LOG", line 53
ORA-06512: at "BIP_SCHEMA_OWNER.PKG_EXPD_RPT", line 1299
ORA-06512: at line 4
oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReport for reportAbsolutePath [/AS_Expedited/PMDA_R3/Reports/Form_1_2/pmda_1_2.xdo] failed: due to oracle.xdo.server.ServerException: oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.XDOException: java.sql.SQLException: ORA-20010: ORA-29540: class E2BXmlParser does not exist
ORA-06512: at "BIP_SCHEMA_OWNER.P_PARSEXML", line 1
ORA-06512: at "BIP_SCHEMA_OWNER.PKG_EXPD_RPT", line 1255
-- ERROR while processing f_before_data at 06-Mar-2019 02:29:25
ORA-06512: at "ARGUS_APP.PKG_RPT_LOG", line 53
ORA-06512: at "BIP_SCHEMA_OWNER.PKG_EXPD_RPT", line 1299
ORA-06512: at line 4
Changes
Cause
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