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Event Handler Fail to Send Notification Wiith CMAppException Error "The template with name <Notification Name> does not exist" (Doc ID 2611687.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Event handler fail to send notification to user with below error


com.agile.util.exception.CMAppException: The template with name <Notification Name> does not exist. Please change the template name
Please change the template name


The issue can be reproduced at will with the following steps:

  1. Login to Java Client as admin user
  2. Create an Event
  3. Configure an Event Handler with Event Handler Type: Script Event
  4. Add below groovy script to the Event Handler:
  5. Create an Event Subscriber with the Event created in step 2 and Event Handler created in step 3
  6. Login to Web Client, create a Change, and update a user to Page Three.MultiList01 attribute
  7. Take action which will invoke the Event configured in step 2
  8. See sending notification fails with error


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