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Starting Up CCB 2.3.1 SP10 Issue (Doc ID 2612300.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

On :CCB 2.3.1 version, IP - Installation Upgrade Proc

Starting up CCB 2.3.1 SP10 Issue

In the process of starting up the application using weblogic server in native mode, we are encountering the error below:
 

ERROR
-----------------------
 - 2019-11-12 04:51:07,784 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.common.MenuRepository) Error retr
The following stacked messages were reported as the LoggedException was rethrown:
com.splwg.serviceclient.RemoteServiceDispatcher.read(RemoteServiceDispatcher.java:42): Error retrieving Menu, language=ENG

The root LoggedException was: Failed name resolution for Service bean.
com.splwg.shared.common.LoggedException:
The following stacked messages were reported as the LoggedException was rethrown:
com.splwg.serviceclient.RemoteServiceDispatcher.read(RemoteServiceDispatcher.java:42): Error retrieving Menu, language=ENG

The root LoggedException was: Failed name resolution for Service bean
  at com.splwg.shared.common.LoggedException.wrap(LoggedException.java:198)
  at com.splwg.shared.common.LoggedException.wrap(LoggedException.java:85)
  at com.splwg.serviceclient.ServiceClientHelper.lookupServiceHome(ServiceClientHelper.java:67)
  at com.splwg.serviceclient.ServiceClientHelper.getServiceBean(ServiceClientHelper.java:43)
  at com.splwg.serviceclient.RemotePageServiceDispatcherHelper.doIt(RemotePageServiceDispatcherHelper.java:17)
  Truncated. see log file for complete stacktrace

STEPS:
---------
1. Install CCB 2.3.1 SP 10 in native mode.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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