My Oracle Support Banner

Error Occurred When Trying To Remove Crews From Recurring POU Templates (Doc ID 2613471.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

When trying to remove crews from a recurring POU templates, the following error is encountered.

ERROR
--------
POU Task can only be deleted when its shift ID is blank.

STEPS
--------
1. Open the Recurring POU template.
2. Select a crew and click on Remove button.
3. Error message pop up comes up "POU Task can only be deleted when its shift ID is blank"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.