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Incorrect Bill Segments Getting Cancelled When Membership Gets Terminated Retroactively (Doc ID 2613486.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
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Incorrect bill segments getting cancelled when membership gets terminated retroactively.

Membership Installed from 01-01-2019 to 12-31-2019. Member has billed for January to August coverage periods. Terminate Membership on 06-30-2019. Run C1-REPC1, C1-REPC2, C1-FIBCR Billable charge end dates are updated to 06-30-2019, but bill segments from January to August are cancelled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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