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Unable To Start Custom EM When SSL Is Enabled (Doc ID 2615406.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, CM


Created a custom EM(similar to EAI_JS) for one of the business requirements. The EM is starting when SSL is disabled, but failing to start when SSL is enabled.

Steps to replicate:
1. Defined new opcodes
2. Created custom java handler source to be mapped to opcode (infranet.opcode.handler.CUS_OP_NOTIFICATIONS_INVOKE_WEBSERVICE=com.custom.EMNotifyCode.EMNotifyHandler)
3. Compiled java source code and created custom jar (EM_CUS_NOTIFICATIONS.jar) using the class files
4. Copied the custom jar to $PIN_HOME/jars
5. Exported classpath to include the OOTB jars (js.jar, pcm.jar, pcmext.jar, pxslt.jar, pfc.jar)
6. Created for the custom EM
7. Updated CM pin.conf with details of the new custom EM
- cm em_pointer EM_NOTIFY ip <HOSTNAME> <PORTNO>

Question:What could be the issue?


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