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EmGateway Throwing Timeout Errors (Doc ID 2615408.1)

Last updated on DECEMBER 02, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.9.0 version, Customer, Config, Pricing Migr

It's been observed that emGateway reports the timeout errors during orders processing (sample below). It seems it takes long time for Elastic Charging Engine (ECE) to access user public identity.

ERROR
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Question:Why there is a delay?

Cause

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In this Document
Symptoms
Cause
Solution
References


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