Pin_rerate Does Not Give Expected Result In Case Of Quarterly Cycle Forward
(Doc ID 2615774.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On Billing and Revenue Management (BRM) 126.96.36.199.0 version, it was observed that pin_rerate does not give expected result in the scenario below where quarterly cycle forward is used in a back dated purchase scenario.
- Account created on 2019 Sept 25 back dated to March 1
- Bill DOM (day of month)=1
- Product that is purchased on the account is configured with Quarterly Cycle Forward fees and is purchased in inactive status
- Post billing for March/April/May 2019, a back dated order is sent for March/April/May starting from March 1, to activate the product
- Pin_rerate is executed starting March 1st.
- After rerating it is observed that for the quarterly cycle forward charge, the purchased_product's cycle_fees array is showing start and end dates as 25 March
- This is resulting in rerating backing out of the cycle fees for March/April/May but not re-applying the fees
Note: There were also inconsistencies observed while rerating in other scenarios involving product cancellation followed by back dated repurchase and rerating, clubbed with the fact that multiple cycle events are configured in same product. These were however addressed by following general recommendations while rerating in such scenarios. One recommendation is not to configure two cycle events of the same frequency in the same charge offer in Pricing Design Center (PDC). Though PDC does not restrict us from having such configuration, it is not a valid business case to have two cycles of the same frequency (example, Monthly Cycle forward and Monthly Cycle Arrear). It is ok to have cycle fees of different frequency (example, Monthly Cycle Forward, Quarterly Cycle Forward, Annual Cycle Forward). In addition to this, it is recommended to perform rerating with start date as the product purchase date (that is, from the date when the new charges will be effective).
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