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Rated Event Formatter Throws Error 'BrmCdrPluginDirect Prepare Commit Failed' And Stops Processing Rated Events (Doc ID 2616226.1)

Last updated on MARCH 06, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.9.0 and later
Information in this document applies to any platform.

Symptoms

On a production system it was seen that Rated Event Formatter (REF) is throwing error and stops processing the rated events, hence over time there are many events that are stuck in NoSql database creating a pile up.

Below is the error seen in REF log:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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