My Oracle Support Banner

What Should We Search For In The Backend Imap Log To Notice ISS Failures? (Doc ID 2616624.1)

Last updated on MARCH 30, 2020

Applies to:

Oracle Communications Messaging Server - Version 8.0.2 and later
Information in this document applies to any platform.

Goal

On : Oracle Communications Messaging Server 8.0.2 version, Message Store

What should we search for in the backend imap log to notice Indexing and Search Services (ISS) failures?

We noticed one of our ISS systems has not had ANY search requests since June 19.
All our others do about 0.4 search requests per second.

Searching to try to understand this difference, we noticed all the backend mail stores are having occasional errors like this in the transaction log:


shouldn't there be some error about this in the imap log?

the nt= values are:

Unknown code ____ 255 1,247 99.68%
Unknown code ____ 255255 2 0.16%
Unknown code ____255255 2 0.16%

what do those codes mean?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.