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Error :"Access Denied : Authorization Failed, Failed To Decrypt Authorization Content " When Trying to View a File in AutoVue From Agile (Doc ID 2618312.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Agile Product Collaboration - Version and later
Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.


Using AutoVue 21.0.2 from Agile PLM

When we try to open any attachment in AutoVue from Agile PLM WebClient the following error is shown on the AutoVue Applet :

"Access Denied : Authorization Failed "

The following error is recorded in catalina.out log: 

<2019-10-01 06:25:44,964> <DMSXmlRequest:ERROR> Failed to decrypt authorization content Illegal key size or default parameters
at javax.crypto.Cipher.checkCryptoPerm( ~[?:1.8.0_71]
at javax.crypto.Cipher.implInit( ~[?:1.8.0_71]
at javax.crypto.Cipher.chooseProvider( ~[?:1.8.0_71]
at javax.crypto.Cipher.init( ~[?:1.8.0_71]
at javax.crypto.Cipher.init( ~[?:1.8.0_71]
at com.cimmetry.vuelink.authentication.Decrypter.decrypt(Unknown Source) ~[vuelinkcore-21.0.2-build10450.jar:?]
at com.cimmetry.vuelink.xml.DMSXmlRequest.getAuthorization(Unknown Source) [vuelinkcore-21.0.2-build10450.jar:?]
at com.cimmetry.vuelink.Vuelink.parseDMSXmlDoc(Unknown Source) [vuelinkcore-21.0.2-build10450.jar:?]
at com.cimmetry.vuelink.Vuelink.parseRequest(Unknown Source) [vuelinkcore-21.0.2-build10450.jar:?]
at com.cimmetry.vuelink.Vuelink.doPost(Unknown Source) [vuelinkcore-21.0.2-build10450.jar:?]

Steps to Reproduce :

1- Open any file in AutoVue 21.0.2 from Agile PLM 9.3.6 WebClient

2- The following error will be displayed : "Access Denied : Authorization Failed "


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