My Oracle Support Banner

File is Marked as Completed Instead of Rejected in Case Header/Footer Missing (Doc ID 2618367.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.8.0.0.0, File is marked as Completed instead of Rejected in case Header/Footer missing.

ACTUAL BEHAVIOR
----------------------------
1) File got moved to "processed' folder
2) File is shown as 'COMPLETED ' in file upload dashboard
NOTE : Issue exists ONLY when input file contains single detail record. In case of multiple detail records file, issue does not persist

EXPECTED BEHAVIOR
---------------------------------
1) File should get moved to Error directory due to failure of Header/Footer record validation
2) File should be shown as 'Rejected' on file upload dashboard

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. C1-FTRAN : Processed a input file containing only one Detail record and Header/Footer record is missing in file

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing incorrect records.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.