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DeadFileUtility Removed the Physical Files Still Linked to Active Agile Objects (Doc ID 2618613.1)

Last updated on DECEMBER 09, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

After running the DeadFileUtility, some physical files are removed from the vault which are still linked to an object and users now can no longer open the file attachment with below error

Error

File can not be located


Steps

The issue can be reproduced at will with the following steps:

  1. Run DeadFileUtility with below command:
  2. Log into Web Client
  3. Select object with an attachment
  4. Go to attachments tab and get attachment. Gets error

Cause

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In this Document
Symptoms
Cause
Solution
References


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