Deadlock Issue While Running Pin_deferred_act
(Doc ID 2618738.1)
Last updated on JULY 26, 2022
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Pin_deferred_act runs into a deadlock issue when it has to execute two scheduled actions in the below scenario.
- Collections scenario is configured with two custom actions
- An account is created and billed
- After due date for payment, pin_collections_process is executed and the account enters Collections
- Now there are two deferred actions created which are to be executed on the same day at the same time
- On the deferred date, pin_deferred_act is executed to call the deferred actions
- Below error seen in dm_oracle pinlog:
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