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Opening Report Output Causes Microsoft Visual C++ Error (Doc ID 2619270.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Opening report output causes microsoft visual c++ error

After running a report in Agile, Click on the report output (in this case, .csv output, but happens with .xls output as well), and the report opens in excel, but receive microsoft pop up errors come up "Microsoft Visual C++ Runtime Library" "Assertion failed!...." Multiple error windows keep coming up, even after clicking the Ignore button. This error stream only goes away after closing the MS Excel window that has the report output. If subsequently open the report from the directory it was outputted to, no errors, and then one close out the error pop ups.

Agile 936 in Google Chrome Version 78.0.3904.97 (Official Build) (64-bit), and office 365, excel version 1910 (Build 12130.20272)

 
ERROR
-----------------------
Microsoft Visual C++ Runtime Library

Assertion failed!
Program: ...osoft
Office\Root\Office16\AppVIsvSubsystems64.dll
File: ..\ComRegistryEntry.cpp
Line:191
Expression:TokenElevationTypeLimited != elevationType

For information on how your program can cause an assertion
failure, see the Visual C++ documentation on asserts


The issue can be reproduced at will with the following steps:
1. Login into WebClient
2. Run an Agile Report, output.csv, or output.xls
3. Report opens in excel
4. Receive Microsoft pop errors "Microsoft Visual C++ Runtime Library" "Assertion failed!...."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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