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PRN2FAP Is Not Creating A Legal Size Fap. (Doc ID 2619407.1)

Last updated on DECEMBER 13, 2019

Applies to:

Oracle Documaker - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Documaker Studio

ACTUAL BEHAVIOR
---------------
PRN2FAP is not creating a legal size fap. The PRN size is legal size.

We have new forms from a vendor for workman's comp that are legal size (8.5" x 14"). The PDF output is getting cut off because the fap is showing as letter size (8.5" x 11"). We narrowed the issue down to the mrg2fapw step in our process. Our process looks like this:

Word Doc ---> .prn (using print commander)
.prn ---> fap (using mrg2fapw utility)
.fap ---> .pdf (using fap2pdf utility)

EXPECTED BEHAVIOR
-----------------------
Output should print in legal size 8.5 x 14


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run the mrg2fapw step

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the output is getting cut off.

Cause

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In this Document
Symptoms
Cause
Solution


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