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CC&B - Problem With CCB-V2.3.1-FW-PREREQ-V2.2.0-JAN2018-Security-Rollup (Patch 27411229) (Doc ID 2620344.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, ENV - Environment

CC&B - Problem with CCB-V2.3.1-FW-PREREQ-V2.2.0-JAN2018-Security-Rollup (Patch 27411229)

After installing CC&B 2.3.1 SP10, the customer tried to execute the CC& B 2.3.1 FW Security Rollup in the database, and they encounter this problem:


CDXpatch.exe: Unable to open the rollup parameter file Rollup.ini

This file doesn't exist inside the folder.

As a workaround 1, they copied the rollup.ini from .\FW-V220-SP20-Database\Oracle\cdxdbi\rollup.ini to .\p27411229_2310_MSWIN-x86-64\CCB-V2.3.1-FW-PREREQ-V2.2.0-JAN2018-Security-Rollup\FW-V2.2.0\Database\Oracle\cdxdbi, but this new error appeared:

Connecting to the Target Database ...
User Name : CISADM
Database Name : CCBSBX27

Below is the list of Patches you have installed on the top of this service package.
Please follow the instructions in the Database_Service_Pack_Install.doc file and re-run the cdxpatch with -k option.

The list always is empty.

As a workarond 2, they execute the 23056698_RS1.sql manually in the database.

This patch must be installed in the database as part the CC&B upgrade process?


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