Account Writeoff Reversal is Happening for Active Accounts
(Doc ID 2620887.1)
Last updated on OCTOBER 02, 2022
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Customer is able to reverse the writeoff for all kind of accounts (e.g. active/inactive/terminated) and is able to reverse writeoff for all other ('/profile/writeoff' got created at the time of writeoff). Other than one account, for which '/profile/writeoff' did not get created. What is the correct behavior of writeoff and reversal?
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