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Account Writeoff Reversal is Happening for Active Accounts (Doc ID 2620887.1)

Last updated on OCTOBER 02, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Customer is able to reverse the writeoff for all kind of accounts (e.g. active/inactive/terminated) and is able to reverse writeoff for all other ('/profile/writeoff' got created at the time of writeoff). Other than one account, for which '/profile/writeoff' did not get created. What is the correct behavior of writeoff and reversal?


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