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Issue With Approval Workflow Screen (Doc ID 2621163.1)

Last updated on DECEMBER 20, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.7.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.7.0.1, There is an issue with the Approval Workflow User Interface.

Add effective pricing to Customer/Account. Even if it is a new entry, the existing section shows a value highlighted.


STEPS:
--------------
Add effective pricing to Customer/Account:
1. Go to Account context menu -->Effective pricing.
2. Add SDC001 pricing.
3. Click Copy to copy template.
4. Click `Save.
5. Provide pricing.
a. Pricing for step 1 Base rate and margin.
b. Pricing for step 2 Base range and margin.
6. Click `Submit

Approval Transaction ID is created

Cause

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In this Document
Symptoms
Cause
Solution
References


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