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After Upgrade To 12.2.9 - 24 X 7 Switch Is Not Made Due To ATP Post Procesing Job Failiure (Doc ID 2622022.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.2.9 and later
Generic (Platform Independent)

Symptoms

12.2.9


PROBLEM
-------------
Launching an ATP plan from ASCP laucnh plan optiions. All the job are running fine expect for the ATP Post processing Job .

The ATP post processing job completes with no error but upon looking in the log file the following shows up


"After calling schedule: l_return_status : E
Error in call to Call_Schedule
Exception in call to Call_Schedule
Return Status : E
Error Message : User-Defined Exception
Unexpected Error. Sync Call To ATP failed
Sync Error: Unable to continue further
------- Update_Summary_Flag -----
 Plan ID : 22 Status : 7
ATP Status Flag Update : S
----------------End Call Synchronize-------------"


Due to which the 24 x 7 ATP switch is not happening. This is happening in our upgrade instance , we have upgraded our EBS and ASCP instances from 12.2.6 to 12.2.9.

STEPS
--------
UPGRADE to 12.2.9
Running ASCP plan with 24x7 ATP

Cause

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In this Document
Symptoms
Cause
Solution
References


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