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Zone SQL Error On "Payment Event Summary" Screen While Searching With Tender Details Zone C1-PAYSRCH (Doc ID 2622105.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

Zone SQL Error occurs on "Payment Event Summary" Screen while searching with Tender details Zone C1-PAYSRCH.

Steps to Reproduce

1. Login into the Oracle Revenue Management and Billing (ORMB) application.

2. Navigate to Payment Event Summary Screen (Menu->Financial-> Payment EventSummary).

3. Select “Tender Details” in search by field.

4.  Select Tender Type “CASH” or any of the available Tender Type in dropdown.

5.  Click on Search.

Error

The zone SQL 1 has encountered an exception

Message Number 11007, 11013

Expected Result

Payment event details should display based on entered search criteria

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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