My Oracle Support Banner

Unable to Process Batch Payment in Billing Care (Doc ID 2622718.1)

Last updated on DECEMBER 02, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Billing and Revenue Management (BRM) on 7.5 Patch Set 20, one is moving from Customer Center and Payment Tool to Billing Care. Using Payment Tool, one used to make batch payment for certain custom payment type.

So the user tried to generate extensionDataModel.jar using DataModelGenerator.sh for the existing /config/paymenttool as mentioned in the documentation here, but it was giving error as below:


Note: Error is coming for "externalpayment10011" custom payment type.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.