My Oracle Support Banner

Bill Preprocessing Spot On Customer Class Is Not Triggered On Construct Based Billing (Doc ID 2623400.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version

ACTUAL BEHAVIOR
---------------
The requirement is to create one time charge on Bill Preprocessing logic. For this purpose, it was created custom algorithm on Customer class-Bill Preprocessing spot.
This algorithm which has the logic to create one time charge got triggered/executed and created one time charge on the usage account when invoice is generated on usage account.
Same algorithm is not triggered when tried to generate invoice on the invoice account on which construct exists and linked to usage accounts.

EXPECTED BEHAVIOR
-----------------------
Algorithm should get triggered/executed on construct based billing for Online/Manual Billing and Batch Billing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create custom algorithm on Customer class-Bill Preprocessing spot;
2. Attach algorithm on Custom class for the division;
3. Generate bill on invoice account that has construct associated with it and linked to few accounts.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.