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Field Activity Outbound Comm. Creation Failure When Multiple Measuring Components Are Present On Associated Device Config (Doc ID 2623728.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.1.0 to 2.7.0.1.0 [Release 2.7]
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management

MC -  Measuring Component

C2M - Customer to Meter

 

On : C2M 2.7.0.1.0 version, Framework

Field Activity Outbound Comm. creation failure when multiple Measurement Component's are present on associated Device Config.

ERROR
-----------------------
List has 2 references with the same keys [0 %7 %9].
Transition from status Pending to status Awaiting Acknowledgement failed by Enter plug-in (D1-POPSNDDTL) - 10.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Setup:
- Service Point with a Device installed.
- Device has an associated Device Configuration
- Device Configuration has two Measuring Components attached (1 - Scalar, 1 - Interval)
- Both Measuring Components have historical reads present.

Steps:
- Create a Field Activity on Service Point. Field Activity gets created successfully in Communication in Progress state.
- Outbound Communication Business Object associated with Field Activity stays in Pending State.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
System Integration Testing (SIT),

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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