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Return To Vendor is Not Updating The Nonsellable Quantity in Retail Merchandising System (Doc ID 2624408.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.4 and later
Information in this document applies to any platform.

Symptoms

Return to vendor (RTV) created in Store Inventory Management (SIM) is not updating the nonsellable quantity in Retail Merchandising System (RMS).

Steps to reproduce:

  1. Create a RTV from sim and add an item which has available qty as 1 and nonsellable qty as 1.
  2. SIM it reduces the quantity total and nonsellable qty correctly.
  3. when the rtv cre message passes to RMS, we have soh reduction but non-sellable qty not reduced.
  4. Observe no transaction code 25 is posting in tran_data for the nonsellable quantity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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