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Reschedule PO request failing (Doc ID 2624826.1)

Last updated on JANUARY 07, 2020

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Data Collections\Release in a Decentralized environment

In a decentralized instance, when attempting to release a reschedule recommendation for a purchase order, Reschedule PO request fails.
The following error occurs.

ERROR
-----------------------

User XXXXXXX or Responsibility YYY ASCP Planner ZZZ has expired. Cannot process the request."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User end dates the YYY ASCP Planner ZZZ responsibility in EBS.
2. Then Customer Logs in to YYY ASCP Planner ZZZ responsibility in ASCP.
3. Release a reschedule recommendation against a Purchase Order.
4. Reschedule PO program gets triggered in EBS but fails.

Cause

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In this Document
Symptoms
Cause
Solution
References


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