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Oracle Utilities Work and Asset Management (WACS/WAM) Integration with Oracle Field Service Cloud (OFSC) (Doc ID 2624887.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.6.0 and later
Oracle Utilities Work and Asset Cloud Service - Version 19C and later
Oracle Field Service Cloud (TOA)
Information in this document applies to any platform.

Purpose

This integration provides a unified solution for Field Work where utilities can use the capabilities of Oracle Utilities Work and Asset Cloud Service and Oracle Field Service Cloud using the Oracle Integration Cloud.

Details provided below apply to:

Oracle Utilities Work and Asset Management Integration to Oracle Field Service Cloud - Version 19C and later
Oracle Integration Cloud (OIC) - Version 19.4.3.0.0 and later
Oracle Field Service Cloud – 19D and later
Oracle Utilities Work and Asset Management Cloud Service – 19C and later

Note: Oracle Utilities Work and Asset Management - Version 2.2.0.6.0 and later can also be used in place of the Oracle Utilities Work and Asset Management Cloud Service.

 

Scope

Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Cloud integration supports the following business processes:

Details

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In this Document
Purpose
Scope
Details

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