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Incorrect Charges are Generated from QuarterlyCycleArrear Event While Activating with OP_SUBSCRIPTION_SET_PRODUCT_STATUS (Doc ID 2625187.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that, in a setup where one has created a custom event 'QuarterlyCycleArrear', it is seen that incorrect charges are applied from QuarterlyCycleArrear while activating the product using opcode OP_SUBSCRIPTION_SET_PRODUCT_STATUS.


Steps to reproduce:

  1. Pin_virtual_time (PVT) July 25 2020
  2. Account is created, QuarterlyCycleArrear product & discount (amount = 100) purchased on July 25 2020 (product purchased in Inactive state)
  3. PCM_OP_SUBSCRIPTION_SET_PRODUCT_STATUS is called to activate the product
  4. Run billing in Aug, Sep, Oct. In Oct, quarterlyCycleArrear is triggered
  5. PVT Oct 25 2020 - OP_SUBSCRIPTION_SET_PRODINFO is called to set end date for the Quarterly product and discount to July 25
  6. PVT Oct 25 2020 - backdated purchase of same Quarterly product and discount (discount amount now = 200) is performed with start date as July 25, again product is purchased in Inactive state
  7. At this point, it is seen that quarterlyCycleArrear charge is reversed
  8. Run 'pin_cycle_fess -cancel' and 'pin_discount_cleanup -m close', at this point another $100 reversed
  9. Now executed PCM_OP_SUBSCRIPTION_SET_PRODUCT_STATUS to activate the product, at this point it is seen that incorrect charge of $500 is applied; two times ($200) from new discount purchased in Step 6 and $100 from old cancelled discount. So the issue here is the quarterlyCycleArrear event is being charged multiple times with different purchased_discount objects

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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