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Allocating An Activity On Hold In IE Browser Locks Up And No Message States The Activity Is On Hold (Doc ID 2625596.1)

Last updated on JANUARY 03, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Goal

When allocating an activity on hold, the IE browser locks up and no message states the activity is on hold.  

When manually allocating an order that's on hold, the cursor spins and then stops. It doesn't display an error that an on hold order cannot be allocated so the user doesn't know why the order didn't allocate.

Solution

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In this Document
Goal
Solution
References


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