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ALT+F4 Is Skipping The Records And Closing HandHeld Terminal Windows (Doc ID 2625763.1)

Last updated on JANUARY 06, 2020

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

ALT+F4 is skipping the Records and Closing HandHeld Terminal(HHT) window.

Steps To Recreate:
1. Create U picks for 3 items.
2.Navigate to Container Unit Picking Screen
3. Scan Unit Picking Container . Press F4.
4. Scan Location and Press Enter Key.
5. On the confirmation screen, press Alt(Not Ctrl +4) + F4 key. There is no "Succesful Operation" message
6. Window will be closed and next record/item will be displayed.

      First Item record does exist in PICk_DIRECTIVE table.

First Item is skipped.
Picker thinks that the first item is picked .Completes the picking operation and when the loader tries to load the container , gets the error message "All the items are not loaded" .
Picker has to do the manual picking of the item which is skipped and then load the container which will be duplicate work.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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