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UIM Throwing Error When Trying To Cancel Business Interaction. (Doc ID 2625866.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Communications Unified Inventory Management - Version 7.3.4.0.0 and later
Information in this document applies to any platform.

Symptoms

UIM 7.3.4


UIM is not supporting BI cancellation when Resources has active references.

Steps to reproduce:
1. Invoke Capture Interaction
2. Invoke Process Interaction. UIM Build CFS/RFS/Resource where resoruce has references to the RFS. [ LD has reference to RFS and DI has assignment with same RFS]
3. Invoke cancel Interaction.
4. Expected Results: UIM will cancel the interaction.
Error thrown: Cannot cancel Business Interaction/EWO. Logical Device with id '7905276' and name 'XYZ' has active configuration references in Service with id '11583254' and name '11583253_L3Connection_RFS'


Cause

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In this Document
Symptoms
Cause
Solution
References


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