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UIM Throwing Error When Trying To Cancel Business Interaction. (Doc ID 2625866.1)

Last updated on OCTOBER 31, 2022

Applies to:

Oracle Communications Unified Inventory Management - Version and later
Information in this document applies to any platform.


UIM 7.3.4

UIM is not supporting BI cancellation when Resources has active references.

Steps to reproduce:
1. Invoke Capture Interaction
2. Invoke Process Interaction. UIM Build CFS/RFS/Resource where resoruce has references to the RFS. [ LD has reference to RFS and DI has assignment with same RFS]
3. Invoke cancel Interaction.
4. Expected Results: UIM will cancel the interaction.
Error thrown: Cannot cancel Business Interaction/EWO. Logical Device with id '7905276' and name 'XYZ' has active configuration references in Service with id '11583254' and name '11583253_L3Connection_RFS'


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