UIM Throwing Error When Trying To Cancel Business Interaction.
(Doc ID 2625866.1)
Last updated on OCTOBER 31, 2022
Applies to:Oracle Communications Unified Inventory Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
UIM is not supporting BI cancellation when Resources has active references.
Steps to reproduce:
1. Invoke Capture Interaction
2. Invoke Process Interaction. UIM Build CFS/RFS/Resource where resoruce has references to the RFS. [ LD has reference to RFS and DI has assignment with same RFS]
3. Invoke cancel Interaction.
4. Expected Results: UIM will cancel the interaction.
Error thrown: Cannot cancel Business Interaction/EWO. Logical Device with id '7905276' and name 'XYZ' has active configuration references in Service with id '11583254' and name '11583253_L3Connection_RFS'
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document