Nodemanager Startup Fails With Error "Unable to Connect to the Node Manager. It May Not Be Running or Communications May Be Blocked by a Firewall" When SSL is Configured
(Doc ID 2626243.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
When attempting to execute the start_Primavera.cmd (or start_Primavera.sh) to start up the P6 EPPM application,
the following error occurs.
ERROR
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PRM-Unable to connect to the Node Manager. It may not be running,
PRM-or communications may be blocked by a firewall.
PRM-Completed. Returned error level: 1
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Execute the start_Primavera.cmd (or start_Primavera.sh) script.
- The P6 EPPM startup is failed with above error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start up the P6 EPPM.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |