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Unable To Print Preview ASR Due To An Error (Doc ID 2626636.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, ASR  

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Unable to print preview ASR
In an ASR order's remarks field, if user enters a non-printable ASCII character like ASCII value 28 or 25, print preview of the ASR gives the following error.

  

 STEPS

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This is not happening for all ASR orders .But only for orders which have non-printable ASCII  chars in the Remarks field.Suppose that ASR order is 1234ORACLE

1-Open the ASR with PON =1234ORACLE
2-It opens in View only mode
3-Hit the printer icon and the Print preview window open up and we see this error in that

 

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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