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Unable To Print Preview ASR Due To An Error (Doc ID 2626636.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.


On : 6.3.0 version, ASR  


Unable to print preview ASR
In an ASR order's remarks field, if user enters a non-printable ASCII character like ASCII value 28 or 25, print preview of the ASR gives the following error.



This is not happening for all ASR orders .But only for orders which have non-printable ASCII  chars in the Remarks field.Suppose that ASR order is 1234ORACLE

1-Open the ASR with PON =1234ORACLE
2-It opens in View only mode
3-Hit the printer icon and the Print preview window open up and we see this error in that






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